EMA covers topics that span the IT Management spectrum. Click on a Technology Area to access free EMA resources on these selected topics:

Application/System Management
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CMDB
Network Management
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Service Catalog
SLM
SOA
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EMA/ASG - SLM and BSM: The Future of IT Management. Are You Ready?

Join Hank Marquis, Senior Analyst at Management Associates, and Jimmy Augustine, VP of Marketing at ASG, to discuss the latest trends in SLM and BSM. You’ll learn about the growing investment in BSM by your peers and what is driving that growth.

Click here to register for a playback of this EMA/ASG webinar.

EMA/Bomgar - Expanding IT Support Staff Capabilities While Reducing Workloads

Join EMA analyst Steve Brasen and Nathan McNeill, co-founder and VP Product Strategy of Bomgar, as they explore the fundamentals of remote support and how this new method can dramatically improve the efficiency and responsiveness of help desk support organizations to drive business objectives and maximize value in IT investments.

Click here to register for a playback of this EMA/Bomgar webinar.


EMA/ASG - Managing Business Service Performance in Complex, Distributed Environments

Join EMA Senior Analyst Paul Burns and ASG VP of Marketing Jimmy Augustine as they discuss how IT can best manage the end-to-end performance and availability of services in support of business needs.

Click here to register for a playback of this EMA/ASG webinar.


EMA/UC4 On Demand Webinar - Solving Critical Application Management Issues with Workload Automation

Join EMA Research Director Andi Mann and UC4 Chief Marketing Officer Guenther Flamm as they discuss the critical challenges of managing applications to deliver key IT and business goals, with a focus on the best practices for application workload management and automation.

Click here to register for a playback of this EMA/UC4 webinar.


EMA/Bomgar On Demand Webinar - Making Your Support Organization Part of the Solution: Protecting Sensitive Data Remotely

Join Chris Matney, EMA Consulting Director of IT Services, for an industry overview of this critical IT issue, looking at the current landscape, trends and future states of risk, compliance and security management in the enterprise service desk. In addition, Bomgar CEO and founder Joel Bomgar and a current Bomgar customer will provide a real-world example of how Bomgar Corporation is leading the charge to address these issues.

Click here to register for a playback of this EMA/Bomgar webinar.


EMA/Tideway On Demand Webinar - The Business Case for Green IT

Join Enterprise Management Associates Analyst Steve Brasen and Tideway VP of Product Marketing Kosten Metreweli, for this one-hour Webinar to learn how to utilize Green IT solutions to reduce costs and enhance profitability.

Click here to register for a playback of this EMA/Tideway webinar.


EMA On Demand Webinar - How Federal CIOs can Leverage ITIL IT Service Management to Enhance Mission Effectiveness

Join EMA Director of IT Service Management Consulting Hank Marquis and Haycock Strategies President and Federal IT expert Bob Haycock for this 1-hour Webinar for guidance on how to apply ITIL in a decentralized and federated environment.

Click here to register for a playback of this EMA webinar.


EMA/Bomgar On Demand - Reducing Customer Support Costs and Improving Service Quality with Remote Support

Join EMA Research Director Lisa Erickson-Harris and Bomgar VP of Strategic Alliances Chris Watson to learn how remote support has a direct impact on support cost structure and affects perceptions of IT service quality in the enterprise.

Click here to register for a playback of this EMA/Bomgar webinar.


EMA/Opalis Webinar - Automating IT Processes to Ensure Virtualization Success

Join EMA Research Director Andi Mann and Opalis President and CEO Todd DeLaughter as they discuss critical problems and solutions for efficiently managing people and processes, and a real-world example of customer success in virtual management with IT Process Automation.

Click here to register for a playback of this EMA/Opalis webinar.


EMA On Demand Webinar - How to Define IT Services: The Cornerstone of ITSM

Join Hank Marquis, Director of IT Service Management Consulting at EMA, for this one-hour Webinar to discover a powerful, easy-to-use method for defining IT services and hear valuable insight and guidance on:
  • How to create service definitions that make ITSM easier
  • Ways to group services into a Service Catalog

  • Basics of Service Portfolio Management
Click here to register for a playback of this EMA webinar.


EMA/Veeam On Demand Webinar - Virtualization Management Best Practices: Critical Aspects of VMware Infrastructure Backup and Recovery

Join EMA Research Director Andi Mann and Veeam Software Systems Engineer Manager Doug Hazelman from for this one-hour Webinar and learn about:
  • Critical challenges of managing a virtualized environment
  • Ways to overcome these challenges to deliver key IT and business goals
  • Best practices for VMware backup and recovery
Click here to register for a playback of this EMA/Veeam webinar.


EMA/HP Webinar - Simplify Network Management with Automation: Seven Pitfalls and Seven Key Technologies

Join EMA Vice President Dennis Drogseth and HP Software Product Marketing Manager Stelio D’Alo for this one-hour Webinar and learn:
  • The seven most critical investments to make your network more supportive of lifecycle business objectives
  • The seven most dangerous pitfalls that you should avoid
  • How automation can help you stay compliant and manage growth
Click here to register for a playback of this EMA/HP webinar.


EMA/StackSafe On Demand Webinar - Improving Change Management through Pre-deployment Testing

Join EMA Senior Analyst Julie Craig and StackSafe Senior Product Manager Dennis Powell for this 1-hour Webinar to discuss how IT operations can simplify the task of predicting the impact of changes to the software infrastructure.

Click here to register for a playback of this EMA/StackSafe webinar.


On Demand Webinar: EMA All-Stars in Enterprise Systems Management for 2008

Join EMA Research Director Andi Mann for this 1-hour Webinar to hear highlights from this informative report, learn tips for selecting enterprise systems management solutions, and walk away with strong, independent guidance on the leading enterprise systems management vendors.

Click here to register for a playback of this EMA webinar.


EMA Webinar - CMDB Progress Involves Risks: What You Can Do Today to Avoid Pitfalls and Achieve Success

Join EMA Consulting Director Chris Matney and learn how to avoid CMDB implementation pitfalls and achieve success using EMA professional services.

Click here to register for a playback of this EMA webinar.


EMA/HP Webinar - CMDB Trends in 2008 from EMA and HP

Join EMA Vice President Dennis Drogseth and HP Product Marketing Director Mahesh Kumar to hear about the latest trends in CMDBs and Configuration Management Systems and learn how they are helping develop effective metrics for assessing and communicating the value and impact of CMDB deployments.

Click here to register for a playback of this EMA/HP webinar.


EMA On-Demand Webinar - SLM/BSM Market Sizing 2007 Research

Join EMA Research Director Lisa Erickson-Harris to hear highlights from EMA’s new SLM/BSM Market Sizing Report, which sizes the current SLM/BSM markets and provides growth projections for the next five years. Lisa will also discuss findings from EMA’s latest user survey that delves into how end users define, adopt and use SLM and BSM solutions.

Click here to register for a playback of this EMA webinar.


EMA/OpTier On-Demand Webinar - Business Transaction Management: Linking IT & the Business

Discover the benefits your IT operations departments will realize from employing business transaction management technologies when you join EMA Senior Analyst Julie Craig and OpTier Executive VP of Marketing and Business Development Motti Tal for this one-hour Webinar,

Click here to register for a playback of this EMA/Optier webinar.


EMA/Tideway On-Demand Webinar - ITIL v3 and the CMDB

Join technology experts Julie Craig, Senior Analyst at EMA, Martin McEvoy, Services Consultant at Tideway, and Shirley Lacy, Managing Director at ConnectSphere, for this informative 1-hour Webinar to learn:
  • How application configuration management has changed between ITIL v2 and v3
  • How to measure the ROI of ITIL v3 implementation even before you are “done” implementing it
  • How to avoid common mistakes that derail an ITIL v3 implementation and hinder your ability to measure ROI
Click here to register for a playback of this EMA/Tideway webinar.



EMA/Numara On-Demand Webinar: Practical Configuration Management: CMDB You Can Do Right Now!

In this informative 1-hour Webinar, EMA Senior Analyst Paul Burns and Michele McFadden, Leader of Product Management for Numara Software, Inc., will explain how organizations of any size can adopt Configuration Management best practices. Topics covered will include: CMDB and configuration management, deployment benefits, the need for an integrated system, and more!

Click here to register for a playback of this EMA/Numara webinar.


EMA On-Demand Webinar: EMA’s How-To Guide for CMDB Success: Moving from the Drawing Board to the Data Center with EMA Services

In this informative 1-hour Webinar, EMA Consulting Director Chris Matney will:
  • Introduce EMA’s Compass service for those who need to know where to start or how to justify the CMDB to executive management
  • Present EMA’s patent-pending methodology for CMDB Assessment services, including the principles of detailed requirements, integrated architecture and the roadmap approach
  • Discuss the firm’s extensive CMDB Solution Design service, which creates a pragmatic cookbook with all the architecture and implementation details needed for success.
Click here to register for a playback of this EMA webinar.



EMA On-Demand Webinar: Data Center Automation: A How to Guide to an Effective Getting-Started Strategy

Andi Mann, EMA Research Director, will help guide you on your data-center-automation journey during this 1-hour Webinar. During this event, you will discover answers to key questions, including: what are the most important technologies, which disciplines provide the most benefit and which are least important, and which vendors provide the key solutions in each space.

Click here to register for a playback of this EMA webinar.


EMA On-Demand Webinar: How to Implement an Actionable Service Catalog: An 8-Step Strategy for Success

Join EMA Director of IT Service Management Consulting Hank Marquis to find out practical approaches you can take to plan and implement an actionable Service Catalog, as well as tips for avoiding common pitfalls

Click here to register for a playback of this EMA webinar.


EMA On-Demand Webinar: The Evolved Service Desk – Meeting the Demands of Today’s Saavy IT User

During this Webinar, Lisa provides an overview of today’s “evolved” service desk and the types of solutions available in the market; requirements for integration, notification, self-service, and knowledge management; and the impact of best practices inside and on the periphery of the service desk.

Click here to register for a playback of this EMA webinar.


EMA On-Demand Webinar: 2007 User Perceptions and Priorities in Service Level Management

During for this 1-hour Webinar, EMA Research Director, Lisa Erickson-Harris shares highlights from her most recent survey “SLM Acceptance and Growth: 2007” and help answer the question – “Where on the scale of SLM maturity are most corporations?”

Click here to register for a playback of this EMA webinar.


EMA On-Demand Webinar: Systems Change and Configuration Management: A Guide to Choosing Effective Solutions for Today’s IT Challenges

Join EMA Analyst Steve Brasen for a detailed overview of today’s CCM technology and solutions and discover not only how to resolve the systems management problems of today but also how to strategically align your business IT architecture for the future

Click here to register for a playback of this EMA webinar.


EMA On-Demand Webinar: Network Change and Configuration Adoption and Market Development

Join Senior Analyst Paul Burns for this 1-hour Webinar, where he will share highlights from EMA’s research study “Network Change and Configuration (NCCM) Adoption Report,” comprised of survey results from over 100 respondents.

Click here to register for a playback of this EMA webinar


EMA On-Demand Webinar - A How-To Guide to Continuous Data Protection: Practical Ways to Make Informed CDP Decisions

Discover what CDP really is, a well as its business benefits, when you join EMA Senior Analyst and CDP expert Mike Karp for this informative event.

Click here to register for a playback of this EMA webinar.


EMA/Nexagent On-Demand Webinar - Seven Hidden Challenges in Designing, Deploying, and Operating Complex Enterprise Information and Communication Technology (ICT) Solutions

Join EMA Senior Analyst Jeff Cotrupe and Nexagent’s CTO David Page as they uncover the seven hidden challenges behind evolving enterprise ICT demand and how these challenges impact solution delivery. Answers to these challenges will be addressed and a potential solution modelling framework will be described.

Register here for the playback of this EMA/Nexagent webinar.


EMA On-Demand Webinar: Real-World CMDB: Tales from the Trenches and a Strategy for Success

The Configuration Management Database (CMDB) represents a significant competitive advantage for those who do it right! It’s not easy, however. Managing executive expectations, gaining the buy-in of key stakeholders, and defining a roadmap that provides short-term wins while progressing toward a long-term goal can present quite a challenge for enterprise IT professionals tasked with implementing a real-world CMDB.

Enterprise Management Associates (EMA) has helped numerous enterprise IT organizations lay out an actionable roadmap for CMDB success. In this informative Webinar, EMA Consultant, Chris Matney will put the CMDB into the context of the current IT landscape. He will also introduce EMA’s proven 8-step methodology for architecting a successful CMDB and share challenges and lessons learned during real-world CMDB implementations


Click here to register for a playback of this webinar.


EMA/StrataVia On-Demand Webinar: Increasing IT Efficiency and Operational Maturity with Automation

Is your IT organization constantly in chaos and operating in reactive mode? Do you spend more time fighting fires and determining the cause of service outages then you do on functions that deliver value to the business such as architecture, planning, analysis, and predictive analytics?

If so, join EMA Senior Analyst Andi Mann and StrataVia Co-Founder and CTO Venkat Devraj to learn how you can break this vicious cycle, increase IT efficiency, and improve your organization’s operational maturity by focusing on Standardization, Automation, and Predictive Analytics.


Register here for the playback of this EMA/StrataVia webinar.


EMA On-Demand Webinar: Application Security - A Strategic Domain of Enterprise Risk Management

In this 1-hour Webinar, EMA Senior Analyst Scott Crawford discusses the multifaceted challenge of application security and provides an overview of the emerging spectrum of solutions that address a broad range of application security risks. If you are an IT professional tasked with responsibility for your organization’s application security risks, this is a must-see event!

Click here to register for a playback of this webinar.


EMA On-Demand Webinar: Enterprise Content Management Trends - From Traditional Documents to Emerging Content Types

The rapidly evolving field of Enterprise Content Management (ECM) consists of a broad collection of IT disciplines that enable a business to create, acquire, store, index, deliver, and delete structured information of all types.

In this informative Webinar, EMA Senior Analyst Andi Mann shares highlights from his January 2007 study of the ECM market. Topics covered in this one-hour event include: the current state of ECM, including business drivers, usage patterns, and more; the traditional taxonomy for different types of enterprise content; relating ECM disciplines to business goals; and penetration and impact of new online content technologies.


Register here for the playback of this EMA webinar.


EMA On-Demand Webinar: Integrating Out-of-Band (OOB) and In-Band Management to Achieve Proactive IT Operations

Out-of-Band (OOB) Management – focused on centralized control and repair of local and remote IT infrastructure devices – is one of the most overlooked areas of innovation within the IT management marketplace. Today, market drivers such as skyrocketing IT operating costs and increased security requirements are taking OOB beyond its previous isolation and into the IT management industry’s mainstream.

Vendors in this space are reaching new levels of technical sophistication to provide economies of scale across multiple types of devices. Moreover, through integration with more pervasive in-band management technologies, OOB presents the broader IT management market with a remarkable building block for achieving proactive control, resiliency, and cost effectiveness.

In this 1-hour webinar, EMA Senior Analyst Jeffrey Nudler will review the highlights of his recent research into OOB Management. Join us for this informative event and gain insight into this growing market!


Register here for the playback of this EMA webinar.


EMA On-Demand Webinar: Self-Managing Systems -- Is the Enterprise Ready for Autonomic Computing?

As technology systems become more diverse, distributed, and interconnected, the resources required to support and manage them is skyrocketing. The challenge for IT Management vendors is to address this problem before high costs limit technology growth.

Introduced by IBM in 2001, autonomic computing is a concept that incorporates self-awareness and self-healing capabilities into technology systems, providing them with the wherewithal to manage themselves and others.

In this informative Webinar, EMA Senior Analyst Julie Craig shares highlights from her recent research into the state of autonomic computing.


Register here for the playback of this EMA webinar.


EMA On-Demand Webinar for IT Vendors: Driving IT Management Revenue:
3 Keys to Success in 2007

In this 1-hour Webinar, EMA COO Dan Twing and Director of Marketing Anita Wehnert will discuss the importance of building the right product, reaching the right prospects, and establishing the credibility to close. They will also unveil EMA’s 2007 Research Calendar and share how EMA can help you meet your 2007 goals with keen market insights, well-qualified leads, and third-party credibility with prospects.

Register here for the playback of this EMA webinar.


EMA On-Demand Webinar: What’s Under the Hood? How Advanced Analytics Are Revolutionizing IT Management

In this 1-hour Webinar, Drogseth will provide progressive IT adopters with a comprehensive foundation for planning best-of-class analytic strategies and will help vendors understand how advanced analytics are reshaping the competitive landscape in their individual markets for IT Management solutions.

Register here for the playback of this EMA webinar.


EMA On-Demand Webinar: CMDB in the Real World - A Proven 8-Step Methodology for Success

Enterprise Management Associates (EMA) has helped numerous enterprise IT organizations lay out an actionable roadmap for CMDB success. In this informative Webinar, EMA Consultant Chris Matney will: discuss the importance a CMDB design addressing tools, processes, and people; introduce EMA’s proven 8-step methodology for architecting a successful CMDB; and share challenges and lesson learned during real-world CMDB implementations.

Register here for the playback of this EMA webinar.


EMA Webinar: SOA -- A View from the Trenches

In this informative Webinar, Analyst Julie Craig weaves together insight from recent end-user interviews and EMA’s other SOA research to provide a point-in-time perspective on how SOA is being used in today\\\'s enterprises to solve real-world business problems.

Register here for a playback of this EMA webinar.


EMA Webinar: Next-Generation Asset Management -- From Niche to Keystone in Enterprise Management

In this informative Webinar, Dennis Drogseth reviews highlights from EMA’s ground-breaking August 2006 market landscape study and provides enterprise IT buyers with a clear set of comparisons and guidelines with which to invest in holistic and dynamic asset management strategies.

Register here for the playback of this EMA webinar.


EMA Webinar: The Security of Information: A Strategic Approach to Current Topics and Trends

In this informative Webinar, EMA Analyst Scott Crawford reviews highlights from his recent study of the topics and technologies that are shaping today’s approaches to information security couched in the context of a holistic strategy built on these pillars.

Register here for a playback of this EMA webinar.


EMA Webinar: Virtualization -- Exposing The Intangible Enterprise

EMA Senior Analyst Andi Mann shares results from his recent exhaustive study of the Virtualization market, and discusses the many benefits of and challenges posed by Virtualization.

Register here for a playback of EMA’s webinar:
Virtualization -- Exposing The Intangible Enterprise



EMA Webinar: CMDB Adoption in the Real World
– Just How Real Is It?

To gain a real-world perspective, EMA recently completed extensive research on CMDB adoption within the U.S. and worldwide. Join us for this Webinar where we will share highlights from our ground-breaking study.

Register here for a playback of EMA’s webinar:
CMDB Adoption In The Real World -- Just How Real Is It?



Webinar: Designing a Successful CMDB With EMA Consulting

In our ongoing webinar series on ITIL’s Configuration Management Database (CMDB) we have addressed the CMDB market place and discussed a practical approach to CMDB. Now we turn our attention to sharing some proven methodologies developed by EMA for planning and implementing a successful CMDB.

This webinar is designed to help you answer the following questions:

  • How can I ensure a successful CMDB?

  • When does it make sense to use EMA professional services?

  • What are the benefits of EMA’s methodology?


  • Register here for a playback of Designing a Successful CMDB With EMA Consulting.


    Webinar: Why Your CMDB Investment Won’t Count Without Analytics

    In his presentation, Dennis Drogseth, VP of EMA, will present a thumbnail sketch of real-time analysis capabilities for IT infrastructure management and how it is becoming a dynamic force behind aligning IT with the business. Nicola Sanna from Netuitive will provide real-world examples of how their customers have solved some of these issues. This webinar will prepare you to better:

  • Turn CMDB data into actionable information

  • More effectively manage your environment through automated analytics

  • Integrate CMDB with your existing monitoring investments


  • Register here for a playback of Why Your CMDB Investment Won’t Count Without Analytics.

    Webinar: Closing the Gap on Web Application Performance

    IT organizations still struggle with fragmented tool sets and fragmented processes for diagnosing and resolving Web problems. There are new technologies that are beginning to change this. Dennis Drogseth of EMA and Alistair Croll of Coradiant will discuss how IT organizations wrestle with these issues and will provide suggestions on how to solve them with intelligent technology adoption.

    Register here for a playback of Closing the Gap on Web Application Performance.

    Webinar: A Practical Approach to Service Level Management

    In our ongoing webinar series on Service Level Management we have debunked the Ten Myths of Service Level Management and drilled down into some tips on The Dos and Don’ts of Service Level Agreements. Now we will address proven methodologies developed by EMA for planning and implementing successful SLM initiatives.

    Register here for a playback of A Practical Approach to Service Level Management.

    Webinar: A Practical Approach to CMDB

    Replay the second installment of our webinars on CMDB. Our first event, Navigating the CMDB Landscape, provided an overview of the concepts and tools within the CMDB space. This one hour webinar will discuss a variety of Best Practices for starting or refining your CMDB initiative.

    Register here for a playback of A Practical Approach to CMDB.

    EMC’s Recent Acquisitions – EMA’s Perspective

    In June 2006, EMC announced two major acquisitions in the IT Management space: RSA Security and nLayers. Register now to access Enterprise Management Associate’s perspectives on these important developments.

    EMA analyst Scott Crawford discusses the symbiotic nature of the RSA Security acquisition in “Information Security Comes Home: EMC Acquires RSA Security” and EMA analyst Dennis Drogseth covers the nLayers merger in “EMC’s Acquisition of nLayers: Value-add or Transformer”


    Register now to receive EMA’s perspective on this recent activity.

    Webinar: Do’s and Don’ts of Service Level Agreements

    This presentation will give you basic grounding on how to avoid many of the common mistakes made when creating Service Level Agreements.

    Register here for the playback of Do’s and Don’ts of Service Level Agreements.

    EMA Sets Service Level Management Market at Nearly $1.4 Billion

    BOULDER, CO, April 3, 2006, Enterprise Management Associates (EMA), the leading independent IT research and consulting firm, just completed an industry market sizing report for the Service Level Management (SLM) sector. This comprehensive report estimates SLM market revenue of $1.375 billion in 2005, with projected growth during the next five years at nearly 17 percent annually. Click the title link above for more information.

    Webinar: Navigating the CMDB Landscape

    EMA is offering a perspective on this in-depth research from each of our practice areas. Join us for this one hour event to gain valuable insight on how this important technology impacts your enterprise management initiatives.

    Register here for a playback of Navigating the CMDB Landscape.

     
     
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